Refund and Cancellation Policy

1. The short version

You can request a full refund within 14 days of your purchase. Write to contact@alhomsi.dev with the email address you used at checkout, or request it directly through Paddle.com Market Ltd using the link on your receipt. There is no restocking fee and we do not ask you to justify the request.

2. What can be refunded

Any paid application bought on alhomsi.dev, within 14 days of the purchase date shown on your receipt.

• The application does not do what its product page says it does.
• It does not run on a system meeting the stated requirements.
• You bought the wrong application, or bought the same one twice.
• You changed your mind within the refund window.

3. What cannot be refunded

• Requests made more than 14 days after purchase.
• Purchases where the licence key has been shared publicly or used in breach of the licence terms.
• Free applications, which cost nothing to begin with.
• Purchases made through the Microsoft Store — see below.

We may decline repeated refund requests from the same person across multiple purchases where the pattern suggests the refund window is being used as a way to obtain the software without paying for it.

4. Cancellation

There is nothing to cancel. Every application is a one-time purchase, so there is no subscription, no renewal date and no recurring charge to stop. You will never be billed a second time for the same purchase.

If you no longer want an application, simply uninstall it. Your licence remains valid should you want to reinstall later.

5. How to request a refund

• Email contact@alhomsi.dev from, or quoting, the email address you used at checkout. Include the application name and, if you have it, the order reference from your receipt.
• Or use the refund link in the receipt Paddle.com Market Ltd sent you, which goes directly to their buyer support.

You do not need to send us screenshots or explain yourself. If something is wrong with the application, we would like to hear about it so we can fix it, but that is not a condition of the refund.

6. How long it takes

We acknowledge refund requests within 2 business days. Once approved, Paddle.com Market Ltd processes the refund as the merchant of record. The money is returned to your original payment method, typically within 5 to 10 business days, though your bank may take longer to show it.

Any tax charged at checkout is refunded along with the purchase price.

7. What happens to your licence

When a refund is issued, the licence for that application ends. The licence key is deactivated, the purchase is removed from your account, and you must uninstall the application and delete your copies of it.

8. Microsoft Store purchases

Three of our applications are also sold on the Microsoft Store. Those purchases are made from Microsoft, not from us, and we cannot refund them. Request a refund through your Microsoft account, under Microsoft’s own refund policy.

9. Chargebacks

Please contact us before opening a chargeback with your bank. Almost every case is resolved faster by email, and a chargeback locks the transaction while the bank investigates. If you have already opened one, tell us and we will work with Paddle.com Market Ltd to sort it out.

10. Your statutory rights

This policy is offered in addition to, and does not limit, any refund or withdrawal rights you have under consumer law where you live.

11. Contact

Alhomsi Dev, Türkiye. Email: contact@alhomsi.dev.