Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.

• Account information (name, email address, phone number)
• Payment information (processed securely through Paddle.com)
• Service usage data and logs
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

• With service providers who assist in our operations (like Paddle.com for payments)
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure data centers with physical access controls
• Regular security audits and updates
• Access controls and authentication measures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your personal information within 30 days, except for information we are required to retain by law.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. This includes analytics cookies to understand how our website is used and performance cookies to ensure our website works properly.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@alhomsi.dev
• Phone: +90 537 416 7197
• Address: Turkey